Our teleconsultations provide structured medical guidance based on your health profile, symptoms and test results.

Each consultation focuses on interpreting your health in context, helping you understand what your results mean and what steps may be appropriate next.

A single test only shows a snapshot of your health at one point in time.

Biotier focuses on longitudinal tracking through repeat testing and ongoing monitoring to help you better understand how your body changes over time.

Biotier facilitates teleconsultations conducted by licensed medical professionals and is intended for non-urgent, preventive, and appropriate clinical use cases only.

Teleconsultation may not be suitable for all conditions. The attending physician will assess whether teleconsultation is appropriate based on the clinical context. Where necessary, patients may be advised to seek in-person medical evaluation or specialist care.

Teleconsultations are not suitable for medical emergencies or acute conditions requiring immediate attention. If you experience urgent symptoms such as chest pain, difficulty breathing, severe pain, or any concerning condition, please seek care at a hospital or emergency department immediately.

All teleconsultations are conducted in accordance with prevailing clinical standards, and the quality of care is expected to be consistent with in-person consultations where appropriate.

By proceeding with a teleconsultation, you acknowledge and accept the limitations of remote medical assessment.